Frequently Asked Questions

What’s this community all about?

The KIP community is run by News Corp Australia.

It is a co-creation community where we bring together like-minded people to talk about a range of topics, and we will ask you to complete activities such as surveys and online discussions.

As a member of the KIP community, you will be able to share your ideas on our products and services and contribute alongside your peers to the evolution of our industry.

Who manages the KIP community?

The KIP is managed by News Corp Australia in partnership with T Garage, an independent market research agency. The Site and App are owned and operated by T Garage. For more information visit

Who is on the KIP community?

All members of the KIP community are marketing and media professionals from digital agencies.

Are there membership terms and conditions?

If you are a member you can check out the full terms and conditions of membership here, or click the link ‘Membership Terms & Conditions’ located at the bottom of the KIP community Homepage.

My Profile Questions

How do I add a photo to my profile?

Head to the ‘My Account’ tab and click on the ‘Select image’ button under ‘My Profile Picture’ and you can select a photograph to upload. Please note, your profile picture does not need to be of yourself – it could be a beloved pet, a scenic photograph, etc. Remember to click on ‘Save’ in order to upload your photo.

How do I change my screen name?

When you join the community, a unique screen name is created for you. You can change this at any time by heading to the ‘My Account’ tab and choosing your own (remember to click on ‘Save changes’ to ensure it updates). Your screen name should be a combination of letters and numbers and should not include expletives. If the screen name is already in use, you will be asked to enter an alternative.

How do I change my email address?

You can change your email address by heading to ‘My Account’ tab and under ‘My Details’ changing your email address. Please note this is a required field.


Activities Questions

How do I take part in a survey / forum?

We will send invites to participate in both surveys and forums from time to time. All activities are sent to you via the email address you provided us when joining, you may also receive push notifications from the KIP Community App. Simply click on the link in the email or push notification to get started. Alternatively, you can head to the KIP Community homepage and check your feed for new tasks or the ‘My Activities’ tab to find activities assigned to you.

How often should I be receiving activities?

The amount of activities sent each month will vary. If you haven’t heard from us please don’t worry, It’s simply because we try to target our activities and not overload you with too many!


Privacy Questions

How is my privacy protected? Is there as privacy policy?

All information is strictly private and confidential. Please keep in mind, comments posted in the community can be seen by other members.

If you are a member you can find our full Privacy Policy here. By using this site you have consented to T Garage’s Privacy Policy.

What will you do with my email address?

Your email address is the only way for us to keep in touch with you. We use your email address to invite you to participate in activities and notify you of what’s happening in the community.

How do you use my information?

We use the information we collect to improve services and products, including: to measure and improve those Services; to improve your experience with the Services; to allow you to comment on content and participate in the Services; and to respond to your queries.